Welcome to Release 5.0.4 of ESKA^® Supply Chain Management - Sales.

This User Guide includes the information you need to work with ESKA^® SCM - Sales effectively. It contains detailed information about the following:

• Overviews about the whole system and each included feature.
• Specific tasks you can accomplish using ESKA^® SCM - Sales.
• How to use ESKA^® SCM - Sales’ forms and windows.

This User Guide addresses Call Centre employees in addition to sales staff in the organisation. Account Managers are also major users of ESKA^® SCM - Sales.