Activity

A unit of work performed during a business process.

Document

An item of information that users want to retrieve. It could be a text file, a picture, etc.

Dynamic Menu

A menu that is capable of changing or being changed, not static.

Instance

A specific execution of a Workflow, also called a Workflow Instance.

Organisation Chart

A diagram that shows the structure of an organisation and the relationships and relative ranks of its parts and positions/jobs.

Process

A set of activities that need to be performed to accomplish a business goal.

Task

A user interaction required by a running activity.

Views

A collection of various graphical user interfaces that represent the set of tasks that a particular type of user is allowed to perform.

Workflow

A workflow is a progression of steps (tasks, events, interactions) that comprise a work process, involve two or more persons, and create or add value to the organisation's activities.